I contacted Moda with regard to the 1/4" missing from some 10" squares, here is the reply I got....
Thank you for your email letting us know what you are experiencing. The accuracy of our cut goods is very important to us. We also, write patterns using the exact size of these goods, so know how important this is.
We expect our mills, who do the cutting, to produce a quality product, just as you expect to get what you paid for. Our VP of Design was just overseas inspecting how this is done to insure accuracy. After seeing the procedure and machines, she is stumped as to how this can even happen.
We do hear a report every now and then of such inaccurate cuttings and appreciate knowing about. Our mills will be contacted again to check and recheck what they are doing.
I am asked to have you check for one thing if this ever happens again. The mills have assured us that if they come to an "end" of a length of fabric, and there is the possibility of a short piece, they add in another of the same fabric to insure you have one of the fabric the accurate size. I'm so hoping this is what happened with your cut goods.
We are truly sorry for any concern this has caused you, and want to tell you we are looking into this.
Your comments are really appreciated and this is how we learn and try to get better.
I would be interested in hearing how other quilters feel about this. Have any of you been compensated with an extra piece of fabric? I certainly haven't and I wasn't aware this was happening
And, because I like to have a picture in my post........
Here's a picture of where we walk Sam most days.......life is good.
Hugs Linda xx